Ashtead Technology offers repair and calibration services for a number of RAE Systems instruments including the MiniRAE 2000, MiniRAE 3000, UltraRAE 3000 and ppbRAE. Using RAE approved parts, accessories and gases, all repairs and calibrations are completed internally by our RAE trained engineers.
To minimise any disruptions to your workload, we can also offer rental replacements whilst your units are in for repair or calibration. The rental fleet includes the MiniRAE 2000, MiniRAE 3000, UltraRAE 3000 and the ppbRAE. You can rent one of our units for the duration of your repair or calibration, subject to availability at the time.
Booking your repair or calibration
To book your equipment in for a repair or calibration, please call our office on +44 (0) 845 270 2707 or email London@ashtead-technology.com.
We’ll need the following details:
Which instruments can be repaired or calibrated?
Does Ashtead carry spare parts?
We carry an extensive range of commonly used spare parts. We may need to order some items directly from RAE Systems, which are usually available on a next-day delivery.
Do you use genuine parts?
Yes, all parts are ordered directly from RAE Systems.
How are costs managed for repairs?
All costs will be confirmed with you before any work takes place.
Can Ashtead offer collection of equipment needing repair?
Yes – just call the office to get a quotation, which will vary according to the volume of equipment.
Can I just turn up and expect a repair to be completed?
Generally no, this is not possible as we have limited resource which may already be committed for other repair jobs. It is best to call us in advance to check current lead times.
How do I book a repair or calibration?
To book your RAE Systems equipment in for repair or calibration, please email the team on London@ashtead-technology.com or call +44 (0) 845 270 2707 and confirm the following details: